We deliver Australia-wide & Internationally

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FAQs

Shipping

Yes we do! Simply enter your delivery address as part of the order process and we will take care of the rest. As we are shipping from Australia, delivery may take 4 or more weeks depending on your location and peak periods.

Local Pick-up from our New Farm Studio (Brisbane, Australia): FREE

Australia-wide Prints Shipping cost (unframed and rolled in a tube): FREE

International Prints Shipping cost (unframed and rolled in a tube): $100 (AUD)

If you are in Australia and would like your print framed, please contact us for a quote on framing and shipping.

Mainland Australia Metro Areas Originals Shipping cost (framed): FREE

Contact us for a quote for delivery to other areas around Australia

International Originals Shipping cost (unframed and rolled in a tube): $200 (AUD)

Contact usfor a quote for delivery of framed Originals Internationally

Originals being shipped within Australia

Delivery time will depend on your location and transportation schedules, but should generally be received within 4 weeks.

Originals being shipped outside Australia

Once your order is confirmed, the canvas will be removed from the frame and stretcher, rolled in a tube, and dispatched within 7 business days. From there, delivery time will depend on your location and courier timeframes. It may take 4 or more weeks depending on your location and peak periods.

Prints

Once your order is confirmed, it will be printed to order, packed and dispatched within 7 business days. From there, delivery time will depend on your location and courier timeframes. Within Australia, it should be 1-2 weeks but does depend on demand. For deliveries outside Australia, it may take 4 or more weeks.

All originals come framed and ready to hang, unless shipping outside Australia, in which case they will be unframed and rolled in a tube. Contact usfor a quote for delivery of framed Originals Internationally

All prints come unframed and rolled in a tube unless you have specifically purchased framing as well. Our prints are very delicate and need to be treated with care to avoid damage. We recommend taking your print directly to a professional framer before removing it from its protective packaging.

As all artwork must be signed for, it's important that you notify the courier delivering the parcel that you notice the package is damaged and ensure that they record this. Once this is done, you can accept the parcel.

We then ask that you take photos of the damage to both the packaging and the product and contact us as soon as possible and provide us with the details so we can arrange a replacement for you and address the issue with the courier.

The artwork

Our original artworks are created on high quality, locally sourced gallery cotton or linen stretched canvases, with professional quality acrylic paints and varnish finish. They are then framed in Australian timber.

Our Archival paper prints are printed on cotton rag - fine cotton fibres woven into a paper-like product. Cotton rag is the media of choice due to its archival qualities. We only use the highest quality cotton rag for our prints. They are printed with high quality archival inks - tested to last up to 100 years. Cotton rag reproductions should be framed behind glass or perspex, using a matte to separate them from the glass/perspex preventing the print from sticking. Consult your local framer for the best way to frame your piece or contact us to discuss options.

Canvas prints are printed on a high professional quality cotton poly blend canvas. They are printed with high quality archival inks - tested to last up to 100 years. Consult your local framer for the best way to frame your piece or contact us to discuss options.

Please visit our Art buying guide for tips on sizes that suit different spaces or contact us if you would like to discuss your specific needs.

Our studio is located in New Farm (Brisbane, Australia). If you can get to our studio, you are welcome to contact us and arrange an appointment to view our available originals or examples of our prints.

Due to the variables inherent between the thousands of different devices available for viewing images online, the colours you see on your screen may vary slightly from the reproduction you receive.

We have personally compared the original artwork with a printed proof made by the printmaker and are satisfied that each reproduction will be the best possible match in terms of tone, colour and in some cases, texture also.

Note that all prints come unframed and rolled in a tube unless you have specifically purchased framing as well. All originals come framed and ready to hang, unless shipping outside Australia, in which case they will be unframed and rolled in a tube.

Colour will fade over time as a result of exposure to UV light. Under normal household conditions, you could expect a pigment ink print on quality paper or canvas to last 80-100 years without noticeable fading.

Due to the delicate nature of art products, unfortunately we are unable to offer refunds, returns or exchanges for change of mind. If you believe there is an issue with the quality of the product, or it has been damaged in transit, please contact us as quickly as possible and provide photos of the damage to the product and packaging.

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